Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.  

To be eligible for a return or exchange, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.       

***Helmets are non-returnable             

To start a return or exchange:

Please contact us at Info@ingearmoto.com. We'll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Contact us for any return or exchange questions at Info@ingearmoto.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like helmets, closeouts, gift cards,  custom products (such as special orders or personalized items) We also do not accept returns for  hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale, pre-owned, closeout items or gift cards.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method less shipping. Please remember it can take some time for your bank or credit card company to process and post the refund too.